Student Ombudsperson
General Statement
Broward College (the “College”) will assist students by designating an ombudsperson at each campus location. The College shall also designate a College-wide ombudsperson.
The ombudsperson or designee will assist students by informing them of College policies and procedures and by guiding them to appropriate College offices and personnel to resolve their concerns. The campus ombudsperson or designee will assist student requests for exceptions to College academic policies in accordance with College policy and procedure 6Hx2-5.28 - Academic Standards Committee. The college-wide ombudsperson shall render final decisions on Academic Standards petitions, serve as the appellate authority in Student Code of Conduct appeals in accordance with College policy and procedure 6Hx2-5.02 - Student Code of Conduct, adjudicate appeals relating to disability accommodations in accordance with College policy and procedure 6Hx2-5.09 – Accessibility Resources and Academic Accommodations for Students, and adjudicate appeals relating to students subject to sanctions for non-Broward College violations in accordance with College Policy 6Hx2-5.27 – Information/Notification to the College on Students Convicted of Felony Crimes, Past Discipline Problems at Other Educational Institutions, or Sexual Predator Status.
The Policy and the Student
This policy provides a process for students to be guided by an ombudsperson as they seek to resolve their educational issues at the College.
The Policy and the Faculty and Staff
The College Ombudsperson is the College’s designated official who serves in the role of Ombudsperson. The Dean of Students on the campus serving in their role as campus Ombudspersons, will assist students in resolving issues in accordance with College policy. The College-wide ombudsperson is the College Ombudsperson, who will serve as the primary point of contact for student concerns that require escalation, matters referred by State or other regulatory agencies, and render Academic Standards petition decisions, and Student Code of Conduct appeals.
Implementation and Oversight
The Deans of Students on the campus, serving in their role of campus ombudsperson, and the College-wide Ombudsperson shall have the responsibility for the implementation of this policy. The Vice Provost for Student Services is responsible for overall policy compliance.
Definitions
Ombudsperson – College officials charged with assisting students by identifying applicable College policies and guiding students to appropriate College offices and personnel, in accordance with Florida Statute 1006.51.