Rooms Division Specialist, Technical Certificate
Program Code: 6392
Career Pathway: Business
Career Pathway: Business
Program Entrance Requirements: HS Diploma or GED.
Program Description: This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in the Hospitality & Tourism career cluster. The content includes but is not limited to coursework that provides skills required to work in specialist and entry level positions in the hotel industry such as: Front Desk Agent, Guest Relations agent, or Reservations Clerk.
| Course | Title | Credits |
|---|---|---|
| GE Course | General Education Speech | 3.00 |
| HFT2410 | FRONT OFFICE SYSTEMS AND PROCEDURES | 3.00 |
| HFT2250 | HOTEL MANAGEMENT | 3.00 |
| HFT2220 | ORGANIZATION AND PERSONNEL MANAGEMENT | 3.00 |
| Elective | 1.00 | |
| Total Credits | 13 | |
Program Electives
| Course | Title | Credits |
|---|---|---|
| ECO2023 | PRINCIPLES OF MICROECONOMICS | 3.00 |
| ENC1102 | COMPOSITION II | 3.00 |
| GEB2112 | ENTREPRENEURSHIP | 3 |
| GEB2430 | BUSINESS ETHICS | 1 |
| MAN2021 | INTRODUCTION TO MANAGEMENT | 3 |
| MAN2604 | INTERNATIONAL BUSINESS ENVIRONMENT | 3 |
| MAR1011 | PRINCIPLES OF MARKETING FOR THE 21ST CENTURY | 3 |
| MAR2141 | INTERNATIONAL MARKETING | 3 |
| MKA1021 | SALESMANSHIP | 3 |
| MNA1161 | INTRODUCTION TO CUSTOMER SERVICE | 3.00 |
| MNA2403 | INTRODUCTION TO HUMAN RESOURCES LAW & REGULATIONS | 3 |
| MGF1130 | MATHEMATICAL THINKING | 3.00 |
| OST2335 | COMMUNICATIONS IN THE WORKFORCE | 3 |
| OST1330 | BUSINESS ENGLISH | 1 |
| OST2053 | SUCCESSFUL JOB SEARCH | 1 |
| RMI2662 | INTRODUCTION TO RISK MANAGEMENT AND INSURANCE | 3.00 |
Students are strongly encouraged to meet with an advisor to create a personalized educational plan.