Guest Services Specialist, Technical Certificate
Program Code: 6300
Career Pathway: Business
Career Pathway: Business
Program Entrance Requirements: HS Diploma or GED.
Program Description: The content of this program is designed to prepare students for further education and careers in the Hospitality & Tourism career cluster.
| Course | Title | Credits |
|---|---|---|
| CGS1060C | COMPUTER AND INTERNET LITERACY 1 | 3.00 |
| HFT2410 | FRONT OFFICE SYSTEMS AND PROCEDURES | 3.00 |
| HFT2250 | HOTEL MANAGEMENT | 3.00 |
| HFT2220 | ORGANIZATION AND PERSONNEL MANAGEMENT | 3.00 |
| MNA1161 | INTRODUCTION TO CUSTOMER SERVICE | 3.00 |
| Total Credits | 15 | |
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The Digital Literacy requirement must be met by successfully passing CGS1060C COMPUTER AND INTERNET LITERACY, testing out, or completing a Credit for Prior Learning portfolio. Students who test out are required to take an approved elective.
Students are strongly encouraged to meet with an advisor to create a personalized educational plan.