Guest Services Specialist, Technical Certificate
Program Code: 6300
Career Pathway: Business
Career Pathway: Business
Program Entrance Requirements: HS Diploma or GED.
Program Description: The content of this program is designed to prepare students for further education and careers in the Hospitality & Tourism career cluster.
| Course | Title | Credits |
|---|---|---|
| CGS1060C | COMPUTER AND INTERNET LITERACY 1 | 3.00 |
| HFT2410 | FRONT OFFICE SYSTEMS AND PROCEDURES | 3.00 |
| HFT2250 | HOTEL MANAGEMENT | 3.00 |
| HFT2220 | ORGANIZATION AND PERSONNEL MANAGEMENT | 3.00 |
| MNA1161 | INTRODUCTION TO CUSTOMER SERVICE | 3.00 |
| Total Credits | 15 | |
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Students must satisfy the Digital Literacy requirement by testing out, completing a Credit for Prior Learning portfolio, or passing CGS1060C COMPUTER AND INTERNET LITERACY. Students who test out are required to take an approved elective.
Students are strongly encouraged to meet with an advisor to create a personalized educational plan.